Ordering details and conditions
Due to our wide range of products and their multiple configurations (size, colour and add ons), delivery times may vary. Also, packrafts are individually handcrafted items which no not roll off a production line. That being said, we try to keep the most requested articles in stock.
You can see the delivery period for each product in the shop system. On ordering, respectively after payment you will receive an email confirmation the estimated delivery date. The following times are a guide:
You can currently pay either with PayPal (including Credit Card) or with an EU standard direct transfer (IBAN). If it’s all the same to you, we prefer the latter, due to Paypal fees at our end.
An EU standard direct transfer is quick, reliable and free of charge at most banks. In terms of a buyer protection, we offer our word and our prominent position in the European packrafting scene. If you are unhappy with your service please contact us at the packrafting store; we want to maintain out good reputation!
While your bank transfer is being processed (1-2 days) shipping will be prepared and your order is despatched as soon as your funds clear our account at Deutsche Skatbank:
Receiver: Packrafting Store, Schellin & Kreincker GbR ,
Account Number (IBAN): DE74830654080004663250 ,
BIC (SWIFT-Code):GENODEF1SLR , Bank Name: Deutsche Skatbank Altenburg
Please organise the bank transfer on ordering. Your order is cancelled if payment is not received within ten days.
Orders above 50€ ship within Germany for free. On orders below 50 EUR we charge the following fees:
Delivery to countries outside of Germany shipping fees are:
For non-EU countries and commercial customers VAT will be deducted upon providing a shipping resp. a valid VAT ID in that country.
This warranty gives you specific legal rights within the European Union. Other rights may vary from country to country and are not covered. All warranty claims are subject to supplementary performance that means repaired or replaced free of charge. If that fails, you have the right to receive a refund on return of the claimed item. The customer and original owner must verify their purchase with the original invoice.
Return shipping charges to evaluate a warranty claim are covered by the customer and will be refunded on confirmation of a claim. Shipping of replaced or repaired items is free of charge.
In the event of a warranty claim, please get in touch with us first.
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us
Packrafting Store, Schellin & Kreinacker GbR
Tel: +4934139281264, Email: email@example.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form at the end, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us or [insert the name and geographical address, where applicable, of the person authorized by you to receive the goods], without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The return policy does not apply on special orders and individual modifications as well as media and hygenic products.
Model Withdrawal Form
(complete and return this form only if you wish to withdraw from the contract)
Packrafting Store, Schellin & Kreinacker GbR, Koernerplatz 6,
Tel: +4934139281264, Email: firstname.lastname@example.org
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
— Ordered on (*)/received on (*),
— Name of consumer(s),
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper),
(*) Delete as appropriate.
Collect and use of personal information
This website also uses Google Analytics, a web usage analysing service from Google Inc. (“Google”). This information includes only your IP address, and will be transferred to Google servers of in the United States. Google uses this information to report on activities on our website. By using this website you allow Google to fulfil its service in this way. Please note, under no circumstances will Google use your IP data in combination with other data.
However, if you not wish to participate in this analysis, you can simply withdraw by disabling “cookies” in your web browser’s preferences. If you are not familiar with this you can use a tool to deactivate cookies.
For offers on timely limited applications for rental and test purposes the following regulations apply:
Responsibilities by Packrafting Store (Schellin & Kreinacker GbR)
Period, rate, delivery and type of temporary right of use are determined by the booking. If there are any parts in this regulation, which do not accord with the law, all other parts of our general terms and conditions shall apply.